Privacy Policy
This privacy notice for Factrans Pvt. Ltd. ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at https://www.factrans.com or any website of ours that links to this privacy notice
- Engage with us in other related ways, including sales, marketing, or events
Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at info@factrans.in.
Summary of Key Points
This summary provides key points from our privacy notice. You can review all details in the full sections below.
What personal information do we process? We may process personal information depending on how you interact with our Services, the choices you make, and the products/features you use.
Do we process sensitive personal information? We do not process sensitive personal information.
Do we receive information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, prevent fraud, and comply with law.
With whom do we share personal information? We may share information in specific situations and with specific third parties as described below.
What are your rights? Depending on your location, you may have rights regarding access, correction, deletion, portability, and objection.
Table of Contents
- What information do we collect?
- How do we process your information?
- What legal bases do we rely on to process your information?
- When and with whom do we share your personal information?
- Do we use cookies and other tracking technologies?
- How long do we keep your information?
- How do we keep your information safe?
- Do we collect information from minors?
- What are your privacy rights?
- Controls for Do-Not-Track features
- Do California residents have specific privacy rights?
- Do Virginia residents have specific privacy rights?
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete your data?
1. What information do we collect?
Personal information you disclose to us. We collect personal information you voluntarily provide when you contact us, request information, or use our Services.
Examples may include names, phone numbers, email addresses, and contact preferences.
Information automatically collected. We automatically collect certain technical information such as IP address, browser/device details, pages viewed, timestamps, and referring URLs.
We may also collect information through cookies and similar technologies.
2. How do we process your information?
We process your personal information for business and operational purposes, including:
- To respond to inquiries and provide support
- To send administrative information
- To improve our Services and identify usage trends
- To deliver marketing communications (where permitted)
- To protect our Services and prevent fraud
- To comply with legal obligations
3. What legal bases do we rely on to process your information?
We process information only when we have a valid legal basis, such as consent, performance of a contract, legal obligation, legitimate interests, or vital interests.
If you are in the EU/UK, GDPR legal bases apply. If you are in Canada, we may rely on express or implied consent and other lawful grounds under applicable law.
4. When and with whom do we share your personal information?
We may share your personal information with service providers and vendors who support our operations, subject to contractual safeguards.
Examples include analytics providers, hosting providers, marketing tools, and performance monitoring services.
We may also share information in connection with business transfers, affiliates, or business partners where appropriate.
5. Do we use cookies and other tracking technologies?
Yes. We may use cookies, web beacons, and similar technologies to collect and store information. We may use analytics and advertising tools to understand usage and improve our Services.
6. How long do we keep your information?
We keep personal information only as long as needed for the purposes described in this notice, unless a longer retention period is required by law.
7. How do we keep your information safe?
We use organizational and technical safeguards to protect personal information. However, no system is 100% secure, and transmission is at your own risk.
8. Do we collect information from minors?
We do not knowingly collect data from or market to children under 18 years of age.
9. What are your privacy rights?
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal information, and rights to data portability.
You may also opt out of marketing communications using unsubscribe links or by contacting us directly.
10. Controls for Do-Not-Track features
Most browsers offer a DNT setting. Because there is no consistent industry standard, we do not currently respond to DNT signals.
11. Do California residents have specific privacy rights?
Yes. California residents may have rights under applicable California privacy laws, including rights to know, delete, and non-discrimination for exercising privacy rights.
12. Do Virginia residents have specific privacy rights?
Yes. Virginia residents may have rights under the Virginia Consumer Data Protection Act (CDPA), including access, correction, deletion, and opt-out rights.
13. Do we make updates to this notice?
Yes. We may update this notice from time to time. The revised version is effective when posted on this page.
14. How can you contact us about this notice?
If you have questions or comments, email us at info@factrans.in.
Factrans Pvt. Ltd.
30/129, Veerakeralam
Coimbatore, Tamil Nadu 641007
IN
15. How can you review, update, or delete your data?
You may request to review, update, or delete your personal information by contacting us at info@factrans.in.